By using Planary Travel Itineraries, you agree to these Terms of Service. Please read them carefully.
Planary Travel Itineraries is a personalized travel planning and itinerary design service. We provide curated destination guides and day-by-day itineraries. We are not a travel agency and do not make bookings or reservations on your behalf. All plans are delivered digitally to the email address you provide.
Planary Travel Itineraries does not book flights, hotels, restaurants, activities, or any travel services. All bookings are your responsibility and are made directly with service providers. Planary is not liable for any bookings made or not made based on our recommendations.
Standard orders are delivered within 72 hours of purchase. Rush orders are delivered within 24 hours. Delivery times begin when payment is confirmed and your planning form is complete.
We review every guide before delivery. However, businesses change. We recommend confirming details directly before your trip. We are not liable for changes that occur after your plan is delivered.
If you are unsatisfied with your plan, contact us within 48 hours of delivery and we will work to make it right. Refunds are considered on a case-by-case basis.
The Planary loyalty program applies to custom plan orders only — The Guide and The Experience. Ready-Made Guides do not count toward loyalty totals and the LOYAL50 discount code cannot be applied to Ready-Made Guide purchases.
Questions? Email us at hello@planarytravel.com.